Privacy Policy

What we collect

Your name, email address, phone number and delivery address when you order or create an account; your order history; messages you send us; and your email address if you join our list.

Why we use it

To process and deliver your orders, keep your account working, reply to your enquiries and, if you have joined our list, send you collection notes and stories. You can leave the list at any time.

Cookies

We use essential cookies to keep you signed in and remember the items in your bag. If analytics is switched on, Google Analytics also sets cookies to tell us how the site is used.

Who we share it with

Only the service providers who help us run the shop: the courier delivering your parcel, the payment provider processing a payment, our email provider and, where switched on, Google Analytics. We do not sell your information.

How long we keep it

[State how long account, order and message data is kept.]

Security

Passwords are stored in encrypted form and the site is served over a secure connection.

Your rights

You can ask us to see, correct or delete the personal information we hold about you by writing to us at the email address on our Contact page.

Contact

[Business name, address and contact for privacy questions.]